conflict

Repeat Offender, by Catherine Dorian : A Teacher's Story

A month or so ago, my good friend and one of my forever favorite English teachers sent me this write-up, and I loved it.

Miss Dorian was one of my teachers when I was the principal of a small-town high school. She has since moved on to the east coast where she is continually challenging herself, improving her profession, and making an impact on the world of education and in the lives of young adults.

What I love most about this piece is the raw honesty with which she writes. Every teacher can relate to this story as every teacher has lived it. What makes Miss Dorian exceptional, though, is her ability to internalize these moments. Instead of pointing fingers or consuming herself with bitterness, she strives to be better. A better teacher for sure, but also a better person.

Instead of taking it personally, she makes it personal. And in doing so, she gains compassion for the other side. She builds a bridge of understanding, of empathy, rather than discord.

And I just love that.

Repeat Offender, by Catherine Dorian

The other week, I spoke to the mother of a student who plagiarized a portion of an assignment. The mother was really not happy with me and “really not happy about this.” Clearly, her daughter hadn’t plagiarized. Clearly, I was making an unprecedented accusation.  

I gave her some context for the assignment. Her daughter had earned an 80% on a two-paragraph rhetorical analysis of one of the most important speeches on the abolition of slavery in the United States. I have a policy that any student can revise or rewrite any writing assignment before the end of the quarter, a policy designed to teach students to make use of feedback, to experience how time away from writing brings perspective and clarity, and to reflect on their revision process: a policy intended to offset a grading system that fails to teach mastery. Her daughter wants an A in the class, so, in the last week of the quarter, I encouraged her to revise the assignment. If she did, she may be able to improve her cumulative grade; moreover, she would be able to apply the significant strides in her analytical thinking that she has made since writing the original assignment.

“Yeah, I’m aware of your policy,” the mother said. “My daughter has had to rewrite assignments for you on several occasions.”

On the final day of the quarter, her daughter turned in a revision. When any student submits any assignment online, the Google Classroom algorithm does a full sweep of the assignment, checking for areas where the students’ writing is a word-for-word match with an online source.

“Yes, I’m aware of Google Classroom’s plagiarism checks. I’m an educator,” the mother reminded me.

I outlined my evidence: when her daughter turned in her rewrite, Google Classroom flagged it for plagiarism. According to the Google Classroom algorithm, her daughter pulled portions of the assignment from an online source without properly quoting or citing them, five days after I’d taught a detailed lesson on plagiarism and MLA citation with her class.

“Well, she swears up and down that she didn’t do it. I just can’t believe that you won’t believe her.”

I reiterated what I had already explained in my email to her earlier that day. When I spoke to her daughter about the assignment, she admitted to plagiarizing, apologized, said she understood that there were consequences for doing so, and assured me that she wouldn’t do it again. In tears, she explained that she was stressed and just wanted to do well.   

“Well of course, my daughter was stressed.”

Luckily, her daughter plagiarized on an assignment that was already a rewrite of an old assignment. Instead of earning zero points on the assignment, she could keep her original grade of 80%, which would not drastically bring down her cumulative grade, which was an 85% for the quarter.

But my attempt at reassurance only made this mother more indignant.  

We’ve had “countless conversations” about her daughter wanting an A, and yet again, she’d be getting a B on her report card.

That’s true.
And we’ve been talking “for a year” about what her daughter could do to improve.

That’s also true.

Her daughter’s done “everything” to get an A in my class, and I've never once given her the grade that she deserves.

That’s not quite true. I've given her child several sample assignments that have earned high marks, and I've compared/contrasted these assignments with her work, pointing to where she needs to go further in her analysis, add evidence to support her claims, elaborate on her analysis. I have modeled what A-level work looks like (I have a personal policy that I would never ask my students to do an assignment that I wouldn’t do myself, and more often than not, I write the assignment along with my students or show them a comparable essay that I wrote in college), along with several strategies to achieve A-level work. I spend anywhere from 15 - 45 minutes writing her daughter feedback on her assignments, explaining everything that she did well and explaining where she could improve. I've offered her weekly meetings, where I would give her personalized help on all of my assignments; she’s come for extra help only a handful of times in the last ten weeks.  

But my class is the “one class” that is bringing down her daughter's GPA.

My class is the “one class” that's preventing her daughter from getting a scholarship to college.

Ever since her old teacher left, she’s been struggling with English.

“It’s been an entire year with you—” the mother said, “and still, you’re not giving her an A. Good God, give the kid a break.” 

            At this point, I was getting tired. It was past three o’clock, her daughter is one student, and my other fifty-nine students still needed me to prepare their lesson for tomorrow, answer their emails, and give them feedback on their assignments. After that, I had to go home and complete a task for my second job, which provides enough supplemental income so that I can afford to keep my teaching job.

So, I did the only thing that I could think to do.

I apologized for my shortcomings and thanked her for her feedback. I promised to do more to help her child, and I promised that from now on, I would schedule 45 minutes of weekly extra help time with her daughter, where we would do her assignments together and I would ensure that she was doing everything that she could to get an A. I would follow-up with her on every writing assignment and walk her through how she could revise it. I would learn more about her learning style. I would acknowledge how hard she’s working, and make sure that I give her the recognition that she so greatly deserves.

She thanked me. “I’m sorry if I seemed aggressive at first,” she said.

No, no, she wasn’t aggressive.

“I’m just very defensive of my daughter, especially when I know how hard she’s working.”

That’s understandable.

She had to run and get her youngest to a dentist appointment. She thanked me for my time and consideration, said she was “really glad we had this talk,” and hung up. 

Downstairs in the guidance office, I updated the school counselor and the Dean of Students. A few colleagues swapped stories and strategies:

“Once, I complimented her daughter’s dress and asked her to wear a cardigan so that she’s adhering to the dress code. Not ten minutes later, I open an email, and her mom’s written a 1,200-word essay about how I was ‘too obsessed’ with policing what the girls wear.”

“The other week, she emailed me at 1 PM: ‘Call me now.’ Yeah, ‘cause I sit I around all day and wait until she needs me.”

“Oh, her? I’ve discovered that you just have to smile and take it. Don’t interrupt, don’t tell her the facts. Don’t defend yourself. Just let her rip.”

The plagiarism debacle wasn’t unique. I’ve been apologizing for things that weren’t my responsibility since I started teaching. Once, a mother berated me for assigning her daughter—an AP student—“over sixty pages of reading in two nights.” I pulled up the assignment, counted the pages three times, and, in a phone call that would take thirty minutes out of my day, confirmed with her that the assignment was, indeed, thirty pages, but that I would be more cognizant of the workload that I assign next time. Another time, I apologized to a mother for assuming that it was reasonable to ask a seventeen-year-old to check his email and ensure that he’s completed all of his assignments so that he could be eligible to play in what was supposedly the most important basketball game of his high school career. I also apologized to her for my failure to remind her to check his grades in the online gradebook—the gradebook that I updated three times a week, and the gradebook that she’d had access to all year.

I love teaching English because you get to teach about logic and rhetoric. You get to evaluate the strategies of some of the most celebrated speakers and writers of the past and the present. You get to empower students with the skill of supporting their ideas with evidence, with reasoning, with proof that prevails against the tyranny of delusion. You get to refine your own skills as you model the art of rational argument and civilized discussion with students, colleagues, parents, administrators, and school board members. You get to entertain the conviction that language can be a tool for disputing, deliberating, and resolving conflict. 

You’d think that after seven years teaching English, I’d have mastered the art of persuasion. But as I encounter more repeat offenders like the mother pictured here, I understand that no matter the amount of preparation I do for the difficult conversation – no matter Google’s algorithm which confirms the plagiarism, no matter the relevance or rigor behind the curriculum that I teach, no matter the extra hours I put in, no matter the one-on-one help that I offer, no matter the safety nets I rush beneath students who are dangerously close to hitting the pavement—there will still be parents who assume I hate their kid. So I really can’t and shouldn’t take it personally when parents insult me. I can’t and shouldn’t take offense to their skepticism or scrutiny. The best I can do is take it, absorb it, and assume that their frustration comes from their lack of faith in a school system that doesn’t set their child up for success. On that much, we can always agree, and for that much, I can always apologize.   

Thank you, Miss Dorian, for being so open and transparent with your thoughts and struggles! We can all relate. But also, and more importantly, thank you for leading by example on how to show grace and understanding to others. On how to move towards reconciliation and grace, rather than a strong defense.

Truly.

You can connect with Miss Dorian and follow more of her work at her website: catherinedorian.com. 

If you want to hear how Miss Dorian’s words inspired a two-part podcast discussion, check out Schurtz and Ties: a Podcast about Education and culture, Curse of Knowledge vs Gap of Knowledge (Part 1): Analyzing the gaps of misunderstanding between teachers and parents.

Lastly, if you have an idea you’d like to share or someone you believe we could all benefit from, please reach out and let me know! I am eager to share your story.

For more on . . .

-N- Stuff  :  Education : On Leadership

Friday Thought : Making it Personal

“Don’t take it personal,” I found myself saying to multiple teachers this week, and I’ve been wrestling with it ever since.

The first time was with a teacher whom I had to intervene with and step on her toes a bit with a decision she didn’t particularly like. The other was with a teacher who was struggling with a student who was physically and verbally attacking her, “Why does he have to be so cruel?” she said through puddling tears. “Don’t take it personal,” I said to both of them and instantly regretting it because how could they not? As an educator, we pour our lives into this job. We sacrifice family, personal time and finances, we devote our hearts to the people we live with and serve. We give our whole person. How can it not be personal?

This past week, instead of saying or believe that we “shouldn’t take it personal,” I’ve begun to wonder if making it personal is exactly what we should be doing. When it isn’t personal, when its calculated, cold, and non-relational, that’s when bad things happen. When it isn’t personal we make decision based on numbers and forget about the people - the very thing we are here to help and serve!

With the first teacher, the one I offended by making a calculated decision, because she took it personal we had to have a heart-to-heart conversation. We had to GET personal. And for almost an hour, we talked out the situation, why it happened and how it could have been handled differently. Then we discussed how to move forward. We BOTH acknowledged our own humanity in the situation and sought to understand the others. We made it VERY personal, which allowed us to reconcile, to connect more sincerely, and to build trust. Because it was personal we dug deeper, cried more tears, and learned a great deal more about each other, our triggers and stressors. Because it was personal we can now trust future decisions because we trust the person.

Making it personal allowed us to heal, and to grow.

It also allows room for empathy, as it did for the teacher with her abusive student.

Last week, this particular teacher was in my office several times because a kiddo that we’ve been working hard with was having a difficult week. He was constantly running out of the classroom, was vulgar and disrespectful, and had become increasingly violent with a few students, staff, and particularly this teacher. “When is enough, enough?” She asked, wiping tears from her face, “He’s literally beating the shit out of me.” And he was. But sending him home wasn’t an option. So we continued one, throwing darts of ideas at the wall, hoping at least one would stick.

Then, we had our Christmas concert.

We were nervous about how this young child would do, if he could handle the pressure and the audience, but we decided to try anyway. We placed multiple staff nearby, ready to pounce if he needed our support. Which he did. Just not in the way we anticipated.

Throughout the concert, this little man stood on the stage, without moving and without singing, arms crossed, and pouting. Never once did he even mouth a single word to any song. Then, when it was over, when the parents gathered around to take pictures and wrap their kids up in hugs and kisses and praise, this little boy crumbled into his teachers arms and cried.

“My parents didn’t come,” he said between sobs.

Later that day, that same teacher was in my office crying again. But not for herself. She was crying for this little child and asking over and over, “What can we do for him?” She could barely control her grief for this child.

We brainstormed a few ideas, but mostly we talked about how she shouldn’t take it personal. “When he goes off, it isn’t about you. He’s reacting to something else.” But like the teacher above, the moment I said it, it felt wrong. Or at least incomplete.

Yes, don’t take it personal in that when someone is unkind or rude often times it isn’t about you at all, it’s about something bigger, something more personal to them. Behaviors are oftentimes signs of communication - especially for kiddos - and we shouldn’t take them personal. But yet, we ahould also take it personal because than we can know how best to act, how to care for and love those in need because we understand what it means to hurt, to suffer, and to need grace and compassion. Taking it personal means you can BE personal!

Seeing this young child as a complicated person allows his teacher - allows our school - to game-plan ideas and solutions that are PERSONAL to him. Making it personal makes us more invested, more empathetic, and more patient.

On a day when TikTok is advocating “Shoot Up Your School Day,” seeing the people behind our decisions and at the other end of our actions is exactly what we need in education right now. Even when it’s hard. Especially when it’s hard. Because then we get to wrestle with the best and most important part of our jobs: the human being stuff.

Don’t take it PERSONAL. Make it personal.


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-N- Stuff  :  Humanity  :  Friday Thoughts

An Open Letter To Trump. Signed by 65 Writers and Artists.

Photos by Gabriela Herman for The New York Times; Ian Langsdon/European Pressphoto Agency

Photos by Gabriela Herman for The New York Times; Ian Langsdon/European Pressphoto Agency

PARIS — Sixty-five writers and artists have joined with the advocacy organization PEN America to send an open letter to President Trump, criticizing his executive order banning citizens from seven majority-Muslim countries from entering the United States and urging against further measures that would impair “freedom of movement and the global exchange of arts and ideas.”
“Vibrant, open intercultural dialogue is indispensable in the fight against terror and oppression,” the letter reads. “Its restriction is inconsistent with the values of the United States and the freedoms for which it stands.”
“Preventing international artists from contributing to American cultural life will not make America safer, and will damage its international prestige and influence,” it adds.

The sentiment reminds me of another article by the NY Times entitled, "Diversity Makes us Brighter." In it SHEEN S. LEVINE and DAVID STARK found, "When surrounded by others of the same ethnicity or race, participants were more likely to copy others, in the wrong direction. Mistakes spread as participants seemingly put undue trust in others’ answers, mindlessly imitating them. In the diverse groups, across ethnicities and locales, participants were more likely to distinguish between wrong and accurate answers. Diversity brought cognitive friction that enhanced deliberation" (emphasis mine).

"Creativity is an antidote to isolationism, paranoia, misunderstanding, and violent intolerance," the letter to Trump adds. 

But first we must be willing to listen. Especially to those who bring cognitive friction. With respectful friction comes a refined truth and understanding. Silence and isolation exacerbates ignorance and hatred and fuels global conflict. 

The Chinese character for listening, or undivided attention, is this:

Listen with your ears, your eyes, and your heart, while treating them like a king.

Here is the letter: 

President Donald J. Trump
The White House
1600 Pennsylvania Avenue, NW
Washington, D.C. 20500
Dear Mr. President:
As writers and artists, we join PEN America in calling on you to rescind your Executive Order of January 27, 2017, and refrain from introducing any alternative measure that similarly impairs freedom of movement and the global exchange of arts and ideas.
In barring people from seven predominantly Muslim countries from entering the United States for 90 days, barring all refugees from entering the country for 120 days, and blocking migration from Syria indefinitely, your January Executive Order caused the chaos and hardship of families divided, lives disrupted, and law-abiding faced with handcuffs, detention, and deportation. In so doing, the Executive Order also hindered the free flow of artists and thinkers — and did so at a time when vibrant, open intercultural dialogue is indispensable in the fight against terror and oppression. Its restriction is inconsistent with the values of the United States and the freedoms for which it stands.
The negative impact of the original Executive Order was felt immediately, creating stress and uncertainty for artists of global renown and disrupting major U.S. cultural events. Oscar-nominated director Asghar Farhadi, who is from Iran, expecting to be unable to travel to the Academy Awards ceremony in late February, announced that he will not attend. Syrian singer Omar Souleyman, who performed at the 2013 Nobel Peace Prize Concert in Oslo, Norway, may now be prevented from singing at Brooklyn’s World Music Institute in May 2017. The ability of Adonis, an 87-year-old globally celebrated poet who is a French national of Syrian extraction, to attend the May 2017 PEN World Voices Festival in New York remains in question.
Preventing international artists from contributing to American cultural life will not make America safer, and will damage its international prestige and influence. Not only will such a policy prevent great artists from performing, but it will constrict the interchange of important ideas, isolating the U.S. politically and culturally. Reciprocal actions against American citizens, such as those already taken by the governments of Iraq and Iran, will further limit the ability of American artists to move freely.
Arts and culture have the power to enable people to see beyond their differences. Creativity is an antidote to isolationism, paranoia, misunderstanding, and violent intolerance. In the countries most affected by the immigration ban, it is writers, artists, musicians, and filmmakers who are often at the vanguard in the fights against oppression and terror. Should it interrupt the ability of artists to travel, perform, and collaborate, such an Executive Order will aid those who would silence essential voices and exacerbate the hatreds that fuel global conflict.
We strongly believe that the immediate and long-term consequences of your original Executive Order are entirely at odds with the national interests of the United States. As you contemplate any potential new measures we respectfully urge you to tailor them narrowly to address only legitimate and substantiated threats and to avoid imposing broad bans that affect millions of people, including the writers, artists and thinkers whose voices and presence help foster international understanding.
Sincerely,
Anne Tyler
Lev Grossman
Jhumpa Lahiri
Norman Rush
Chang-rae Lee
Jane Smiley
Janet Malcolm
John Green
Mary Karr
Claire Messud
Daniel Handler (a.k.a. Lemony Snicket)
Siri Hustvedt
Paul Auster
Francine Prose
Paul Muldoon
David Henry Hwang
Jessica Hagedorn
Martin Amis
Sandra Cisneros
Dave Eggers
Stephen Sondheim
Jonathan Lethem
Philip Roth
Andrew Solomon
Tobias Wolff
Robert Pinsky
Jonathan Franzen
Jay McInerney
Margaret Atwood
Azar Nafisi
Alec Soth
Nicole Krauss
Colm Toibin
Patrick Stewart
Philip Gourevitch
Robert Caro
Rita Dove
J.M. Coetzee
Anish Kapoor
Rosanne Cash
Zadie Smith
George Packer
John Waters
Art Spiegelman
Susan Orlean
Elizabeth Strout
Kwame Anthony Appiah
Teju Cole
Alice Sebold
Esmeralda Santiago
Stacy Schiff
Jeffrey Eugenides
Khaled Hosseini
Rick Moody
Hanya Yanagihara
Chimamanda Adichie
John Lithgow
Simon Schama
Colum McCann
Sally Mann
Jules Feiffer
Luc Tuymans
Michael Chabon
Ayelet Waldman
Orhan Pamuk

 

(Excerpts from RACHEL DONADIO FEB. 21, 2017 - New York Times)

 

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